Our Services
Artechra is a business consulting and technology solution provider that delivers excellence and innovation through our core expertise in advisory, end-to-end implementation project delivery of software solutions and multi-vendor system integrations, focusing in the BSS / OSS domain.
Business Consulting
Industry-driven advisory services & consultancy to increase the efficiency of BSS/OSS Systems in Telecoms
Technology Delivery
Manages the end-to-end implementation of both cloud software and on-premises solutions
Data Management & Analysis
Expertise in uncovering actionable insights for Telecoms subsystems that drive business outcomes
Managed Services & Outsourcing
Project-centric outsourcing services that helps our clients in their operational improvements and transformations
Telco BSS/OSS & Fintech Professional Services
Business consulting and technology solution provider for BSS/OSS in Telecoms, ICT and Fintech industry
What We Do in Artechra?
Technology Domains
✓ Customer Relationship Management (CRM)
✓ Convergence Billing System (CBS)
✓ Customer Digital Channels (Digital Engagement)
✓ Asset & Inventory Management Systems
✓ Data Management & Analytics and BI Reporting
✓ Operations Support Systems
Expertise Areas
✓ Digital Transformation Strategy Planning
✓ Digital Transformation Consulting
✓ BSS Solution & User Journey Designs & Delivery
✓ End-to-End Program & Project Management
✓ Multi-Vendor BSS System Integrations
✓ Managed Services
Experience in BSS & Fintech Implementations
Our team experience on global BSS System Integration projects working across multi-technology and multi-vendor domains with major Telecom operators in Malaysia, Southeast Asia, China and Europe.
In addition, Artechra’s professional services team has vast successful track records with Malaysia’s public listed fintech and local IT service delivery.
Technology . Innovation . Transformation
Telecom’s BSS/OSS Experts
Customer Relationship Management (CRM)
Manage Telecom’s subscribers profile and their product/service which include order submission, order processing, customer service activation and trouble ticket.
Mediation
Assists Telecom providers in their online and offline mediation involve charging gateway, BSS and external systems. We assist telco providers collect CDR files from CBP and distribute to the invoicing module for charge aggregation and bill run.
Charging and Rating
Expert of Telecom’s convergent billing systems of 4G/LTE & 5G networks. We assist telco providers to configure the rating engine, price plan and calculation of charge (usage fee and monthly rental fee).
Inventory
Experts in configuring real-time Telecom Inventory Management which track, manage, maintain resource reporting and status on SIM cards information, mobile numbers, PIB/PUK codes, devices and other inventories.
Billing and Invoicing
Our professional services team is well verse and expert in bill management includes bill layout design, bill formatting, bill delivery and bill storage. We help telco controls over the invoicing process and billing errors.
Managed Services
Artechra’s Managed Services cover comprehensive day-to-day IT operations and cloud services across all systems for Telecom providers which ranging from business consulting, service assurance solution, manage network & security.
